Terms and Conditions
Welcome to Stoffa. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
General
Stoffa reserves the right to update or modify these terms at any time without prior notice. Continued use of the website implies acceptance of any changes.
Product Information
We strive to display our products as accurately as possible. However, slight variations in color or appearance may occur due to lighting, screen settings, or photography.
Orders & Confirmation
All orders are subject to availability and confirmation
Stoffa reserves the right to cancel or refuse any order if necessary
Providing accurate information (name, address, phone number) is the customer’s responsibility
Pricing & Payment
All prices are listed in BDT and are subject to change without notice
We offer Cash on Delivery and selected online payment methods
Orders will only be processed after confirmation
Delivery
Delivery time may vary depending on location and product availability
Any delays caused by courier services or unforeseen circumstances are beyond our direct control
Customers must ensure availability to receive the parcel
Pre-Orders
Some products may be offered as pre-order items
Estimated delivery time will be mentioned on the product page
Delays may occur due to production or supply issues
Exchange Policy
Exchange requests must be made within a limited time after delivery
Products must be unused, unwashed, and in original condition
Exchange is subject to product availability
Return & Refund
We do not offer returns unless the product is defective or incorrect
In such cases, customers must report within 24–48 hours with proper proof (image/video)
User Responsibility
Customers agree not to misuse the website, provide false information, or engage in fraudulent activities.
Intellectual Property
All content on this website (images, text, branding) is the property of Stoffa and may not be used without permission.
Contact
For any questions regarding these Terms & Conditions:
Email: [email protected]
Phone / WhatsApp: +8801792199891